--- title: Vomela Customer Satisfaction in 2019 description: Benchmarking how well we meet our customers’ needs and expectations is not just an annual exercise; it’s extremely important in ensuring the high standards The Vomela Companies set for ourselves in quality and service image: https://blog.vomela.com/hubfs/hq-wide.png --- [![The Vomela Companies ](https://blog.vomela.com/hubfs/logo-on-light.png)](https://www.vomela.com/) Search the The Vomela Companies website - What We Do - first-column - [Product Solutions](https://www.vomela.com/what-we-do/expertise) - [Transportation Graphics](https://www.vomela.com/what-we-do/expertise/fleet-graphics/) - [POP Marketing & Design](https://www.vomela.com/what-we-do/expertise/pop-design/) - [Events & Exhibits](https://www.vomela.com/what-we-do/expertise/event-graphics/) - [Store Décor](https://www.vomela.com/what-we-do/expertise/store-decor/) - [Collateral & Commercial](https://www.vomela.com/what-we-do/expertise/print-digital-collateral/) - [Digital Media](https://www.vomela.com/digital-media/) - 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[Transportation Graphics](https://www.vomela.com/what-we-do/expertise/fleet-graphics/) - [POP Marketing & Design](https://www.vomela.com/what-we-do/expertise/pop-design/) - [Events & Exhibits](https://www.vomela.com/what-we-do/expertise/event-graphics/) - [Store Décor](https://www.vomela.com/what-we-do/expertise/store-decor/) - [Collateral & Commercial](https://www.vomela.com/what-we-do/expertise/print-digital-collateral/) - [Digital Media](https://www.vomela.com/digital-media/) - [Industries We Serve](https://www.vomela.com/who-we-serve/) - [Retail](https://www.vomela.com/who-we-serve/retail-graphics/) - [Transportation](https://www.vomela.com/who-we-serve/fleet-and-transportation/) - [Education](https://www.vomela.com/who-we-serve/education-graphics/) - [Healthcare](https://www.vomela.com/who-we-serve/healthcare-graphics-branding/) - [Banking & Finance](https://www.vomela.com/who-we-serve/banking-finance-graphics-branding/) - [Arts & Entertainment](https://www.vomela.com/who-we-serve/arts-entertainment-event-branding/) - [Services](https://www.vomela.com/what-we-do/services/) - [Print Production](https://www.vomela.com/what-we-do/services/print-production/) - [Creative Services](https://www.vomela.com/what-we-do/services/creative-services/) - [Engineering & Protyping](https://www.vomela.com/what-we-do/services/engineering-prototyping/) - [Installation](https://www.vomela.com/what-we-do/services/installation/) - [IT Solutions](https://www.vomela.com/what-we-do/services/it-solutions/) - [Project Management](https://www.vomela.com/what-we-do/services/project-management/) - [Kitting, Shipping & Warehousing](https://www.vomela.com/what-we-do/services/print-fulfillment/) - [Gallery](https://www.vomela.com/our-work/project-gallery/) - Our Work - [Case Studies](https://www.vomela.com/our-work/case-studies/) - [Gallery](https://www.vomela.com/our-work/project-gallery/) - Who We Are - [About Us](https://www.vomela.com/who-we-are/about-us/) - [Our Companies](https://www.vomela.com/our-companies/) - [75th Anniversary](https://www.vomela.com/who-we-are/75-anniversary/) - [Careers](https://www.vomela.com/who-we-are/careers/) - [ESG](https://www.vomela.com/who-we-are/esg/) - Resources - [Blog](https://blog.vomela.com/) - [Downloads](https://www.vomela.com/downloads/) - [Videos](https://www.vomela.com/resources/videos/) - [Let's Talk](https://www.vomela.com/contact/) - - - - - ![](https://blog.vomela.com/hubfs/hq-wide.png) # Vomela Customer Satisfaction in 2019 Tuesday , 01 October 2019 | [News](https://blog.vomela.com/topic/news), [customer satisfaction](https://blog.vomela.com/topic/customer-satisfaction) At The Vomela Companies, measuring how well we meet our customers’ needs and expectations is extremely important in ensuring the high standards of quality and service we set for ourselves. This is what differentiates us in the marketplace, and it’s possible thanks to the commitment and dedication of our more than 1,300 employees. When it comes to overall satisfaction, 85% of our customers are satisfied with our services, and 79% of our respondents said we rate higher than our competitors that offer the same services. This is a direct reflection of our commitment to quality in everything we do - from first contact to final installation. Through the satisfaction survey, we also found that 95% of respondents are likely to continue working with The Vomela companies. In the results, they chose Vomela for our professional team members, responsive and friendly customer service, detailed knowledge base, and consistent quality. These are the sorts of things that make Vomela what is has been for more than 71 years. In the next year, we look forward to continually providing our customers with the quality and service they've come to expect.   ![sat-survey-blog](https://blog.vomela.com/hs-fs/hubfs/sat-survey-blog.png?width=1150&name=sat-survey-blog.png) Oct 01, 2019 | Topics: [News](https://blog.vomela.com/topic/news), [customer satisfaction](https://blog.vomela.com/topic/customer-satisfaction) Share This, Choose Your Platform! - [Tweet](https://twitter.com/share) ### Related posts [Riverside-Backed Vomela Appoints Brian Hazelton as CEO Following Year of Strategic Growth](https://blog.vomela.com/riverside-backed-vomela-appoints-brian-hazelton-as-ceo-following-year-of-strategic-growth) [Vomela Acquires World-Class Events Company Moss, Forming a Global Experiential Events Production Powerhouse](https://blog.vomela.com/vomela-acquires-world-class-events-company-moss) [The Vomela Companies Acquires Leading Direct Mail Automation and Printing Company PFL to Expand Its Capabilities](https://blog.vomela.com/vomela-companies-acquires-leading-direct-mail-automation-and-printing-company-pfl) ![super-bowl-lii-halo-Events](https://blog.vomela.com/hs-fs/hubfs/raw_assets/public/The_Vomela_Companies_July2020/images/super-bowl-lii-halo-Events-Exhibits-1.jpg?width=1000&height=667&name=super-bowl-lii-halo-Events-Exhibits-1.jpg) [Get Superior Quality](https://www.vomela.com/contact/) Learn more about our expertise, services, premier materials, and applications. 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